Comcast Email Not Working on iPhone
Also known as Xfinity, Comcast is one of the most popular providers of email services. It provides its users with numerous advanced features and an “all-new” UI. Just like Gmail and Yahoo, Comcast also offers access to its millions and billions of users access their accounts on Windows and Mac devices along with Android mobiles and iPhones. If you are using this email service, then you might have encountered the Comcast Xfinity email not working issue for sure. This is one of the most common issues that you get while using the email services of Comcast. If you are using it on your iPhone and getting the same issue, then you must be looking for the answer to why is my Comcast email not working on your device, then you should keep on reading for more details.
Reasons for Comcast Email App Not Working on Your iPhone Device
If the Comcast email on the iPhone is not working, then it has countless reasons. And some of them have been listed below:
- Unstable and/or weak internet connection on your iPhone
- Lack of storage space in your device
- Using an old or outdated version of Comcast email on your device
- Third-party app(s) may be blocking or interfering with the email service of Comcast on your phone
- You might be using the wrongly or incorrectly types combination of the Username and Password
- There might be something wrong with your iOS device
These are a few but most common factors that may give you the message of Comcast email not working. To know how to fix this Comcast email not working on iPhone 5, Comcast email on iPhone 6 not working. continue reading.
Troubleshooting Options for Comcast Email Not Working on iPhone Issue
Based on the possible reasons listed above for the Comcast email is not working or the Comcast email login not working, we are listing down the following troubleshooting options for you. Just take a look:
Check the Server
Before anything, you should make sure that the server of the Comcast email is down for everyone not only for you! If it is down for everyone, then the service provider will fix it on its own. In case, it is down for you only, you must connect with the local administrator of Comcast to fix the issue.
Give the Permission to Your Comcast Mail
You might have forgotten to give permission to Comcast mail to use your cellular network. When it happens, you will get the Comcast email not working on iPad, Comcast email not working today kind of messages. To deal with this issue, you will have to check for the connectivity issue by following the steps listed below:
- Open the “SETTINGS APP” on the iPhone
- Click on the CELLULAR option
- Now, go to the MAIL option and check whether the slider is GREEN or not. If it is not GREEN, then turn it on
Remove/Add the Comcast Email Account
You should try to remove and add the Comcast email account from your device. And for this, you should follow the steps listed below:
- To start with it, you must go to the iPhone settings
- Now, navigate to the section saying PASSWORDS & ACCOUNTS
- Under this section, you will find the option “Comcast Email Account”, click on it and then on the DELETE to remove the Comcast account
- Wait for a few minutes and then add the same
Check the Spelling of the User ID and Password
As a human being, we all can make a mistake while entering the password or user ID. Hence, it is suggested to type slowly so that you can avoid mistakes while doing so. Incorrect passwords or user ID could be a reason for Comcast email not working on Mac issues. Even after entering the correct details, you are still getting the Comcast net email not working issue, then you will require doing the following:
- Browse through the official website of Comcast by using the link idm.xfinity.com
- Now, click on the Forgot Password option
- When you click on this option, you will be provided with some options to reset the Comcast Password
- After changing your password, logging in with the new one
Check the Settings of the iOS Mail Fetch and Notifications
This option is only for those who are not getting emails on their iPhone. For this, you should check the iOS Mail Fetch and Notifications Settings by following the points listed here:
- To open your Comcast account, go to the Settings and then Passwords & Accounts
- Now click on the Fetch New Data to choose the option that best suits you – FETCH: the mail server will send new mails after a regular interval, PUSH: the mail server will directly send the new mails on your phone, MANUALLY: the mail server will share emails when you open the Comcast account and refresh it only, or SCHEDULE: You can set the time to get the new mails from the mail server.
Remove the Unnecessary Data and Cache Files
In this option, you will require removing the wanted data or cache files to save on some space. By doing so, you can make the performance of the mail server better. So, if your Comcast email not working 2018 or Comcast email not working on Mac, then you should follow the steps listed below:
- Tab on the SETTINGS and go to the GENERAL TAB
- Now, click on the iPhone Storage option
- Scroll down and manage your space by removing cache files
- Do not forget to give your device a quick reboot for improved performance
Check for the Malfunctioning
Your Comcast email will not be working if it is malfunctioning. Therefore, you should repair the system by using the iMyFone Fixppo. In case you are not able to manage it, you can connect with the technical support team of Comcast.
So, these are a few but highly effective solutions to deal with the Comcast email not working issue. In case you still encounter the same even after trying the troubleshooting options listed above, you should get in touch with the professional team of tech support executives for the right guidance and assistance. You can also find here a detailed guide for How to Change Comcast Email Password and Comcast Email Settings.
